Tell us what happened.

Email Floor 2½

We use the information in your message to understand and respond to your request. Please do not send passwords or other sensitive account information.

For a game problem

A short, reproducible report is the fastest way for us to understand a bug. Please include:

• the device and operating system you are using;
• the browser name and, if available, its version;
• the level or screen where the problem appeared;
• the steps that led to the issue and what you expected instead;
• a screenshot, if it helps explain the visible problem.

If saved progress is involved, mention whether you cleared browser data, used private browsing, or changed browser or device.

联系 Floor 2½

如果你在 YarnAway 中遇到问题，或想对网站提出意见，请发送邮件到 founder@floor2p5.com。我们会使用邮件中的信息来理解并回复你的请求；请不要发送密码或其他敏感账号信息。

报告游戏问题时，请尽量附上设备与操作系统、浏览器名称和版本、出现问题的关卡或页面、复现步骤、你原本预期的结果，以及有帮助的截图。如果问题涉及存档，也请说明是否清理过浏览器数据、使用无痕模式，或更换过浏览器和设备。